Mr replacement arrived yesterday (Thursday). I am really pleased because if it didn't and was ready to deliver today (Friday), I wouldn't have got it 'till Monday.
My daily Speed Test
- Thread starter Guess
- Start date
So today I was told " We can't deliver to PO boxes. "
So you would think the incompetent girl with a "Allah" type accent would have told me last Friday when I called to specifically check my delivery address.
New order for modem created and no one knows where the original order ended up.
Today I also got told I have to cancel all associated services with my landline number before it can be ported to VoIP.
If only I was told this last Friday, I'd be set now.
So you would think the incompetent girl with a "Allah" type accent would have told me last Friday when I called to specifically check my delivery address.
New order for modem created and no one knows where the original order ended up.
Today I also got told I have to cancel all associated services with my landline number before it can be ported to VoIP.
If only I was told this last Friday, I'd be set now.
foxidrive
Retired Admin
Guess, you got the incompetents from exithell. 
There can't be less attention to details if you paid them! Oh, wait...
There can't be less attention to details if you paid them! Oh, wait...
misi
Growing Little Guru
I would cancel my contract with Exetel and find a reliable one.
foxidrive
Retired Admin
There is some sense there Mr misi.
Starting on such a bad footing would put a sour taste in my mouth worse than cabbage!!
misi
Growing Little Guru
Do you have to pay for it again?
Are you sure that you can have your cancelled number ported to VOIP?
aaEftelM2Net?
misi
Growing Little Guru
Perhaps YES.
(Without the aa because they don't provide fiber, fiber-copper connections from NBN)
No, not paying again.
Landline has to remain active to be ported. All associated products with my landline have to be deactivated , eg duo fax etc, to enable porting. Had a nice chat with a Telstra guy to go through the process.
The nice Anglo saxon girl (Caroline) I talked to at Exetel yesterday sounded quite knowledgeable about what had to be done, unlike 'Allah' girl last Friday who was no help at all.
I'm positive things will happen during the next 3-4 days. That's better than aasoon !
PS... Did suggest I would go and buy a modem locally, but no one had a VDSL2 FTTN modem to sell. Just can't get one within a 20k radius from home.
misi
Growing Little Guru
Dunno...
Not to warn the customer on the form that they cannot deliver it to a PO box...
Okay , it's happened so quickly warn him that they need a firm address...
Telling the customer to cancel the phone line...
Too many faults.
I hope that your NBN is really ready for that modem.
What about this one at Computer Alliance at Mt Gravatt ? (Just down the road from my place)
D-Link DSL-4320L Taipan ADSL2+ Modem/Gigabit Router/Tri Band Wireless-AC3200
might have to win the Lotto to buy it though !
D-Link DSL-4320L Taipan ADSL2+ Modem/Gigabit Router/Tri Band Wireless-AC3200
might have to win the Lotto to buy it though !
misi
Growing Little Guru
Delivers faster Wi-Fi speeds of up to 3200Mbps (600Mbps on 2.4Ghz + 2 x 1300Mbps on 5GHz).
Is Nice !!!
But where do I plug my phone into it for a VoIP service ?
But where do I plug my phone into it for a VoIP service ?
All up $638.. 
My head hurts !
That $59 adaptor is built into the $79 Modem that aamaybe is being sent to me.
Netcomm NF10WV
My head hurts !That $59 adaptor is built into the $79 Modem that aamaybe is being sent to me.
Netcomm NF10WV
misi
Growing Little Guru
Peanuts for a modem with six(6) antennas.All up $638..
foxidrive
Retired Admin
If it has 66 antennas then it may be worth it!