Slow

misi

Growing Little Guru
http://www.computerworld.com.au/article/368976/tpg_faces_customer_backlash_over_slowed_net_speeds/

TPG is facing the prospect of a major customer backlash following numerous reports of slow network speeds and a lack of customer service.
The reports, posted on the internet service provider’s (ISP) support site and on community portal Whirlpool, also warn of potential official complaints to Telecommunications Industry Ombudsman (TIO).
“My average connection speed is 100 kbps and less,” user Alexc123 posted on TPG’s site. “Websites are timing out all the time. I can't use a wireless router anymore due to the pathetic speeds, I have to restart the modem and do the ten second dance like ten times a day and I am sick and tired of this.”

100 kbps? Still better than Dial-Up :eek2
 

foxidrive

Retired Admin
“My average connection speed is 100 kbps and less,” user Alexc123 posted on TPG’s site. “Websites are timing out all the time. I can't use a wireless router anymore due to the pathetic speeds, I have to restart the modem and do the ten second dance like ten times a day and I am sick and tired of this.”

Apparently a wired connection is ok? So the problem is the wireless router, right?


It's not rocket science. :wink2:
 

misi

Growing Little Guru
Apparently a wired connection is ok? So the problem is the wireless router, right?


It's not rocket science. :wink2:

A TPG rep should ask the same question in the thread, I believe.

At the time of publication, Whirlpool's most recent TPG TIO complaint thread had 75 replies with forum user F. Pinkus claiming that the ISP isn't responding to customer enquires.
 

Spyke

Active Member
hhhrrrrrrrmmmmmm that is interesting, I just did a speed test after reading this and my speed is capped at
1044092358.png
So I check my modem and it seems I have only sync'd at
Annex Type ADSL2M
Upstream 1024000
Downstream 8128000

I wonder what is going on :? I'm going to reboot the modem after I finish my coffee and morning browse, see if it changes back to normal.



All back to normal, still was a bit strange though.
1044111477.png
 
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